Terms & Conditions
Effective Date: July 2026
Welcome to Zela Cart. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with these terms.
If you do not agree with these Terms & Conditions, please do not use our website.
About Zela Cart
Zela Cart is an online store serving customers in Spain. We offer electronics, smart home products, home décor, and seasonal products. Our goal is to provide quality products, secure shopping, and excellent customer service.
Eligibility
To place an order, you must:
- Be at least 18 years old or have permission from a parent or legal guardian.
- Provide accurate and complete personal information.
- Use our website only for lawful purposes.
Product Information
We make every effort to ensure that product descriptions, images, specifications, and prices are accurate.
However:
- Product colors may appear slightly different depending on your screen.
- Specifications may change without prior notice.
- Images are for illustration purposes and may vary slightly from the actual product.
Pricing
All prices displayed on Zela Cart are shown in Euros (€).
Prices may change at any time without prior notice.
The price displayed at checkout is the final price for your order, excluding any applicable shipping charges or taxes.
Orders
After placing an order, you will receive an order confirmation by email.
We reserve the right to:
- Accept or decline any order.
- Cancel orders due to pricing errors.
- Cancel orders if a product becomes unavailable.
- Cancel suspicious or fraudulent orders.
If your order is cancelled after payment, you will receive a full refund.
Payments
We accept secure payment methods available during checkout.
Payments are processed through trusted third-party payment providers.
Zela Cart does not store your complete payment card information.
Shipping
Shipping times depend on your delivery location and product availability.
Estimated delivery times are provided for guidance only and may vary due to:
- Public holidays
- Weather conditions
- Courier delays
- Customs inspections (if applicable)
For complete shipping information, please see our Shipping & Returns page.
Returns & Refunds
Customers may request a return according to our Return Policy.
Products must be returned in their original condition unless they are damaged or defective upon arrival.
Refunds are processed after the returned product has been inspected and approved.
For complete details, please visit our Shipping & Returns page.
Warranty
Some products may include a manufacturer’s warranty.
Warranty coverage depends on the product and manufacturer.
Damage caused by misuse, accidents, or unauthorized repairs is not covered.
User Responsibilities
When using our website, you agree not to:
- Provide false information.
- Attempt unauthorized access to our systems.
- Use automated software or bots to access the website.
- Upload harmful software or malicious code.
- Engage in fraudulent activities.
Violation of these terms may result in suspension or termination of your account.
Intellectual Property
All content on Zela Cart, including:
- Logos
- Images
- Product descriptions
- Website design
- Graphics
- Text
- Icons
is the property of Zela Cart or its respective owners and is protected by applicable copyright and intellectual property laws.
You may not copy, reproduce, distribute, or modify our content without written permission.
Limitation of Liability
Zela Cart is not responsible for:
- Delays caused by shipping providers.
- Temporary website interruptions.
- Indirect or consequential damages.
- Losses caused by incorrect information provided by customers.
Our maximum liability is limited to the amount paid for the purchased product where permitted by applicable law.
Privacy
Your use of our website is also governed by our Privacy Policy.
We encourage you to review our Privacy Policy to understand how your personal information is collected and protected.
Changes to These Terms
We may update these Terms & Conditions from time to time.
Updated versions will be published on this page with a revised effective date.
Continued use of our website after changes means you accept the updated Terms.
Governing Law
These Terms & Conditions are governed by the applicable laws of Spain and, where relevant, the European Union.
Any disputes will be handled by the appropriate courts with jurisdiction under applicable law.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
Email: info@zelacart.shop
Website: https://zelacart.shop
Thank you for choosing Zela Cart. We appreciate your trust and are committed to providing a safe, reliable, and enjoyable online shopping experience.